
Shipping Policy
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Processing Time
All our products are handcrafted with care. Please allow 3–5 business days for processing before your order is shipped. For custom orders, the processing time may be extended to 7–10 business days.
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Shipping Rates & Delivery Times
We offer the following shipping options:
• Standard Shipping: Estimated delivery within 5–7 business days.
• Expedited Shipping: Estimated delivery within 2–3 business days.
• International Shipping: Delivery times vary by location (typically 7–21 business days).
Shipping costs are calculated at checkout based on your location and chosen shipping method.
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Order Tracking
Once your order ships, you’ll receive an email with a tracking number to monitor your shipment’s progress.
Shipping Restrictions
We currently ship to the United States and select international locations. Please note that customs fees, taxes, or duties for international shipments are the responsibility of the customer.
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Returns & Exchange Policy
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Eligibility for Returns
We want you to love your purchase! If you are not completely satisfied, we accept returns or exchanges under the following conditions:
• Items must be unused, unworn, and in their original condition with all tags attached.
• Returns must be initiated within 14 days of delivery.
Non-Returnable Items
Due to the handmade and personalized nature of our products, the following items are non-returnable:
• Custom-made or personalized orders.
• Clearance or final sale items.
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How to Initiate a Return or Exchange
1. Email us at [your email address] with your order number and reason for return.
2. We will provide instructions for sending the item back to us.
3. Once we receive and inspect the item, we will process your refund or exchange.
Refunds
• Refunds are issued to the original payment method within 5–7 business days of receiving the returned item.
• Shipping fees are non-refundable.
Exchanges
We offer exchanges for items of equal value. Please contact us to ensure the desired replacement item is in stock.
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Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or defective.